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Discover  our Trust and Safety solutions

We have selected a wide range of suppliers to cover all the T&S domains and skills.

Our experts will help you to find the relevant provider fitting to your requirements, API implementation, integrated program, and totaly outsourced solutions.

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Multilingual Content moderation

Effective moderation ensures that harmful content, such as hate speech or misinformation, is removed or flagged, creating a safer user environment. Combining human moderators and AI tools can help manage content effectively and efficiently.

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KYC Client or employees onboarding

Convert more customers faster and dramatically reduce abandonment rates with automated,  user-friendly identity verification solutions.

Background checks before onboarding employees.

Fraud prevention/detection.
Fakes clicks and bots clicks blockage, fraud filters

Fraud detection is the practice of protecting customer and enterprise information, assets, accounts and transactions through the real-time, or near-real-time batch analysis of activities by users

We support you in the Implementation of a strategy, tools and resources to detect fraudulent transactions with a focus on machine learning  backed by human ressources.

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New European Digital Services Act  compliance

How to take into account for your company the new obligations imposed by the Digital Services Act?  The DSA  is a new EU legislative act protecting the digital space against the spread of illegal content and at the same time ensure the protection of users’ fundamental rights by creating a safe and trusted online environment.

The Digital Services Act proposes rules on transparency of content moderation decisions. For very large platforms, users and consumers will be able to have a better understanding of the ways these platforms impact our societies and will be obliged to mitigate those risks, including as regards freedom of expression

The rules

  • Better protect consumers and their fundamental rights online

  • Establish a powerful transparency and a clear accountability framework for online platforms

  • Foster innovation, growth and competitiveness within the single market

Details here: https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/europe-fit-digital-age/digital-services-act-ensuring-safe-and-accountable-online-environment_en

We can support you make more  secure and smooth all  the customer journey  from acquisition to retention

Our partners deliver other customer service services ie:

Customer care

Helpdesk

Debt recovery

Telesales

....

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